When you join us, you provide us with your contact information, including an email address. We use this information to send you updates about your account as well as any payment due. When selecting to make an online payment, we ask for your credit card number and billing address. We use this information only to bill you for services received. With your authorization, we can save your billing information should you want to pay with this card again. However, we don't save this information without your permission. We do not issue refunds for online bill payments made through this site once the payment has been completed by yourself. Should you experience any issues with making a payment, we recommend that you contact us immediately by calling the telephone number on your statement.